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Property Operations Manager
2 months ago
Post Road Management LLC is a socially responsible multifamily investment firm that has successfully acquired over $1 billion in assets.
We are seeking a Community Manager to oversee our residential properties. This role involves engaging in daily operations, exemplifying leadership, and guiding the team towards achieving set objectives. You will be tasked with supervising, managing, and inspiring team members to excel in their roles.
Key Qualifications:
- High School diploma is mandatory; a College Degree is preferred.
- Previous experience in Property Management is essential.
- Familiarity with AppFolio Property Management software is advantageous, though not required.
- Ability to thrive in a fast-paced environment while meeting deadlines is crucial.
- Excellent communication skills, both written and verbal, are necessary.
- Strong teamwork capabilities are essential.
- Proficient knowledge of Microsoft Office, internet/email, and computer usage is required.
- Detail-oriented with outstanding organizational and customer service skills.
- A valid Driver's License and access to a registered, insured vehicle for work-related tasks is required.
- Must possess and maintain a clear criminal background.
Responsibilities:
- General Office Duties: This includes answering incoming calls, managing voicemail, returning calls, scanning, faxing, and filing documents, as well as maintaining tenant and property files.
- Leasing Activities: Responsibilities include greeting and assisting prospective tenants, showcasing available units, screening applicants, aiding in the application process, drafting leases, and managing online leasing advertisements.
- Administrative Tasks: Duties involve creating tenant notices, preparing court documents, monitoring lease renewals, processing rent payments, and managing move-out procedures.
- Tenant Relations: Handle all tenant-related matters, including emergencies, complaints, lease terminations, and evictions, while attending Landlord-Tenant hearings and conducting inspections.
- Maintenance Oversight: Perform preventative maintenance to ensure properties are in optimal condition, coordinate daily activities of onsite maintenance staff, and schedule outside vendors as necessary.
- Miscellaneous Duties: Schedule property inspections, collaborate with city and utility providers, and ensure compliance with housing codes and regulations.
Benefits Offered:
- Health benefits (Medical, Dental, and Vision)
- 401k plan
- Employee Rent Discount
- Commission bonuses
- Gas reimbursement
- Competitive PTO and sick leave
- Company-paid holidays from the start of employment
- Opportunities for professional development and advancement