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Operations Manager

1 month ago

Easton, Pennsylvania, United States redbox+ Dumpsters Full time

As an Operations Manager at redbox+ Dumpsters of Lehigh Valley, you will play a crucial role in overseeing and optimizing our daily operations to achieve operational excellence and exceptional customer service. Lead and mentor a team of dedicated operations staff, fostering a culture of collaboration, growth, and accountability.

Key Responsibilities:

  • Set clear performance expectations and provide regular feedback and coaching to drive employee development and enhance productivity.
  • Analyze operational data and metrics to identify areas for improvement and implement strategic initiatives to enhance overall performance.
  • Manage resources effectively, including scheduling, equipment allocation, and workforce planning, to meet customer demands while maintaining operational cost-effectiveness.
  • Ensure a superior customer experience by implementing best practices in customer service, complaint resolution, and service quality assurance.
  • Uphold and enforce safety and compliance standards to create a secure work environment for all employees and maintain regulatory compliance.

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • 5+ years of experience in operations management or a related role within the waste management or logistics industry.
  • Strong analytical and problem-solving skills, with a keen eye for process improvement opportunities.
  • Management experience: CDL Class A or B (Required)
  • DOT Medical Card (Required)
  • Competitive salary and performance-based bonuses.
  • Medical, Dental, Vision Insurance.

At redbox+ Dumpsters, we are committed to providing convenient, reliable, and eco-friendly waste management solutions. If you're ready to take on a challenging and rewarding role as an Operations Manager, apply now to be a part of our dynamic team.