Service Team Lead

1 month ago


Urbana, Illinois, United States Meijer Full time
Job Summary

We are seeking a highly skilled and experienced Service Team Lead to join our team at Meijer. As a key member of our operations team, you will be responsible for planning, directing, and supervising team members in various departments of the store.

Key Responsibilities
  • Supervise and mentor team members to ensure excellent customer service and high-quality store operations
  • Develop and implement strategies to improve customer satisfaction, drive store sales, and enhance team member performance
  • Collaborate with cross-functional teams to achieve business objectives and improve store operations
  • Conduct regular performance evaluations and provide coaching and development opportunities to team members
Requirements
  • Proven experience in a leadership or supervisory role in a retail or customer-facing environment
  • Excellent communication and interpersonal skills, with the ability to motivate and develop team members
  • Strong analytical and problem-solving skills, with the ability to drive business results and improve store operations
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities and deadlines

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