Case Coordinator

4 weeks ago


San Antonio, Texas, United States ICF International Inc Full time
Job Title: Case Coordinator

ICF International Inc is seeking a highly skilled Case Coordinator to join our team. As a Case Coordinator, you will play a critical role in supporting the release and transfer of unaccompanied children from Office of Refugee Resettlement (ORR) custody. Your primary responsibility will be to work closely with care provider staff and federal staff to make recommendations for the release and/or transfer of unaccompanied children, as well as provide case consultations to support the overall best interest of children in ORR custody.

Key Responsibilities:
  • Participate in case staffing meetings with care providers and designated ORR staff to discuss potential sponsors and unaccompanied children.
  • Provide timely review, assessment, and integration of critical information related to potential sponsors and unaccompanied children to make recommendations for release plans to ORR in conjunction with the case provider Case Manager.
  • Assist ORR in ensuring that children are placed in the least restrictive setting while receiving all appropriate services.
  • Meet with individual unaccompanied children and care provider staff at designated ORR funded care provider sites.
  • Provide targeted child welfare-based assistance to care provider staff, as directed by ORR staff.
  • Making recommendations for home study and post-release services for at-risk children.
  • Making placement recommendations for children who require more specialized levels of care, such as long-term foster care and residential treatment centers.
  • Participate in collaborative meetings with local stakeholders.
  • Build relationships with Federal Field Specialists and communicate regularly regarding complex case identification and planning.
  • Utilize data from various sources to inform staffing conversations, generate required reports, and identify trends.
Requirements:
  • Master's degree in social work or a social science related discipline and 2+ years of demonstrated post-graduate child welfare experience or 3+ years of post-undergraduate experience OR bachelor's degree in social work or a social science related discipline and 5+ years of demonstrated post-degree child-welfare experience; or a non-qualifying bachelor's degree and 7+ years of demonstrated post-degree child welfare experience.
  • 3 plus yrs. experience working with immigrant youth and families is highly preferred.
  • Experience with complex family relationships and dynamics and demonstrated ability to review case files and assess/document information from a variety of sources.
  • Experience with MS Office suite; ability to learn and use IT systems developed specifically for use with this project in a timely manner.
  • English/Spanish bilingual.
  • Tier 2 security clearance or the ability to secure such clearance.
Preferred Skills:
  • Knowledge of migrant/refugee issues, particularly related to UC and sponsor families and the processes/documentation required for sponsor release.
  • Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings.
  • Working knowledge of challenges related to unaccompanied children's placement and release and post-release services.
  • Experience working for a refugee program.
  • Experience in mental/behavioral health for children or experience with juvenile justice programs.
  • Prior work experience in a consulting environment.
Professional Skills:
  • Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
  • Solid team player with proven ability to manage competing priorities, perspectives, and stakeholder needs.
  • Exceptional project management skills, with a focus on TA project management.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment.
  • Excellent verbal, interpersonal, and written communication skills.
  • Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy.
  • Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).

ICF International Inc is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace that allows everyone to thrive. If you are passionate about working with immigrant youth and families, and have the skills and experience required for this role, we encourage you to apply.

Please note that the pay range for this position is $65,416.00 - $111,207.00, based on full-time employment.



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