Current jobs related to Help Desk Technician - Dallas, Texas - MAFÉ Resources

  • Help Desk Technician

    2 weeks ago

    Dallas, Texas, United States Scout Energy Management Full time

    Job Title: Help Desk TechnicianScout Energy Management is seeking a skilled Help Desk Technician to join our IT team. As a Help Desk Technician, you will be the primary point of contact for employees seeking technical assistance and will play a key role in ensuring the smooth operation of our computer systems.Key Responsibilities:Manage IT onboarding for new...

  • Help Desk Technician

    4 weeks ago

    Dallas, Texas, United States Halifax Full time

    Job DescriptionThe Halifax team is seeking a skilled Help Desk Agent Technician to join our IT Service Desk. As a key member of our team, you will provide end-user support and maintenance within our desktop and mobile computing environment.Key ResponsibilitiesProvide technical support and maintenance for desktops, laptops, printers, and mobile...

  • Help Desk Support Specialist

    1 month ago

    Dallas, Texas, United States Scout Energy Management Full time

    Job Title: Help Desk TechnicianScout Energy Management is seeking a skilled Help Desk Technician to join our IT department. As a Help Desk Technician, you will be the first point of contact for employees seeking technical assistance and will play a crucial role in ensuring the smooth operation of our computer systems.Key Responsibilities:Manage IT onboarding...

  • Help Desk Operations Manager

    2 weeks ago

    Dallas, Texas, United States Scantron Full time

    Job Title: Help Desk Operations ManagerSecur-Serv, a leading managed services provider, is seeking a Help Desk Operations Manager to oversee the quality and customer experience of our Managed IT Help Desk.Key Responsibilities:Manage support tickets, workflows, and team collaboration with Help Desk technicians and managers in a fast-paced, technical...

  • Help Desk Operations Manager

    3 weeks ago

    Dallas, Texas, United States Scantron Full time

    Job DescriptionSecur-Serv, a leading managed services provider, is seeking a skilled Help Desk Operations Manager to join our team. As a key member of our IT department, you will be responsible for ensuring exceptional customer experience and quality service delivery.Our company, Scantron, is a trusted partner for businesses of all sizes, providing...

  • Help Desk Operations Manager

    3 weeks ago

    Dallas, Texas, United States Scantron Full time

    Job Title: Help Desk Operations ManagerSecur-Serv, a leading managed services provider, is seeking a Help Desk Operations Manager to oversee the quality and customer experience of our Managed IT Help Desk. As a key member of our team, you will be responsible for managing support tickets, workflows, and team collaboration in a fast-paced technical...

  • IT Help Desk Supervisor

    2 weeks ago

    Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time

    About the RoleParkland Health and Hospital System (PHHS) is seeking a highly skilled and experienced IT Help Desk Supervisor to join our team. As a key member of our IT department, you will be responsible for supervising a team of Help Desk Support staff in a 24x7x365 call center. Your primary goal will be to ensure that our end-users receive the appropriate...

  • Help Desk Supervisor

    2 weeks ago

    Dallas, Texas, United States Hunt Corporation Full time

    Job Title: Help Desk SupervisorJob Summary:The Help Desk Supervisor is responsible for overseeing the daily operations of the Help Desk team, ensuring that service level agreements and key performance indicators are met. This role involves assessing the team's processes and performance metrics, identifying areas for improvement, and implementing changes to...

  • Help Desk Operations Manager

    6 days ago

    Dallas, Texas, United States Hunt Corporation Full time

    Job SummaryThe Help Desk Supervisor will oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. This role involves managing escalated customer issues to resolution on behalf of the Help Desk team, as well as supervising, training, and mentoring the help desk staff...

  • IT Help Desk Team Lead

    2 weeks ago

    Dallas, Texas, United States West Shore Full time

    We are a nationwide home remodeling brand on a mission to build something that has never been done before. To achieve this, we need a high level of imagination, commitment, and determination from our team members. We are proud to have earned the 2023 Top Workplaces USA award as one of the nation's top employers, and we are committed to maintaining a culture...

  • Help Desk Operations Manager

    1 month ago

    Dallas, Texas, United States Hunt Corporation Full time

    Job Title: Help Desk SupervisorAt Hunt Corporation, we are seeking a highly skilled and experienced Help Desk Supervisor to join our team. As a key member of our IT department, you will be responsible for overseeing the daily operations of our Help Desk team, ensuring that our customers receive exceptional service and support.Key Responsibilities:Supervise...

  • Help Desk Specialist

    2 weeks ago

    Dallas, Texas, United States BuzzClan Full time

    Job Title: Help Desk Specialist Job Overview We are seeking a dedicated and customer-focused IT Help Desk Specialist to join our team at BuzzClan. The ideal candidate will provide first-level technical assistance to internal and external users, troubleshoot hardware and software issues, and escalate more complex issues to higher-level support...

  • Help Desk Operations Manager

    6 days ago

    Dallas, Texas, United States Hunt Consolidated, Inc. Full time

    Job Summary:The Help Desk Supervisor is responsible for overseeing daily operations and prioritizing tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved.This role involves assessing the help desk team's processes and performance metrics, identifying and implementing changes where needed to enhance...

  • Help Desk Operations Manager

    2 weeks ago

    Dallas, Texas, United States Hunt Consolidated, Inc. Full time

    Job Title: Help Desk SupervisorJob Summary:The Help Desk Supervisor is responsible for overseeing the daily operations of the Help Desk team, ensuring that service level agreements and key performance indicators are met. This role involves assessing the team's processes and performance metrics, identifying areas for improvement, and implementing changes to...

  • Help Desk Team Lead

    2 weeks ago

    Dallas, Texas, United States Hunt Corporation Full time

    Job Title: Help Desk SupervisorJob Summary:The Help Desk Supervisor is responsible for overseeing the daily operations of the Help Desk team, ensuring that service level agreements and key performance indicators are met. This role involves assessing the team's processes and performance metrics, identifying areas for improvement, and implementing changes to...

  • Help Desk Specialist

    1 month ago

    Dallas, Texas, United States BuzzClan Full time

    Job Title: Help Desk SpecialistWe are seeking a skilled and customer-focused Help Desk Specialist to join our IT support team at BuzzClan.Job OverviewThe ideal candidate will provide first-level technical assistance to internal and external users, troubleshoot hardware and software issues, and escalate more complex issues to higher-level support...

  • Help Desk Support Specialist

    2 weeks ago

    Dallas, Texas, United States Zones Full time

    Job Title: Help Desk Analyst IIJoin our team at Zones LLC as a Help Desk Analyst II, providing top-notch technical support to our clients.Job Summary:We are seeking a highly skilled and motivated Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be the first point of escalation for tickets from the Tier 1 team, maintaining the onsite...

  • Help Desk Support Specialist

    3 weeks ago

    Dallas, Texas, United States DMI (Digital Management, Inc.) Full time

    About the OpportunityDMI is seeking a skilled Help Desk Analyst to join our team in Dallas, TX. As a Help Desk Analyst, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:Answer Help Desk phones and provide Tier I-II support to users on a variety of issuesRespond to telephone calls, email, and personnel...

  • Help Desk Support Specialist

    2 weeks ago

    Dallas, Texas, United States DMI (Digital Management, Inc.) Full time

    About the OpportunityDMI is seeking a skilled Help Desk Analyst to join our team in Dallas, TX. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answer Help Desk phones and provide Tier I-II support to users on a variety of issuesRespond to telephone calls,...

  • Help Desk Analyst II

    4 weeks ago

    Dallas, Texas, United States Zones Full time

    Job Title: Help Desk Analyst IIZones LLC is seeking a highly skilled and experienced Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Be the first point of escalation for tickets from the Tier 1 teamMaintain...

Help Desk Technician

2 months ago

Dallas, Texas, United States MAFÉ Resources Full time

Job Summary

Mafé Resources is seeking a highly skilled and motivated Help Desk Technician to join our IT support team. As a Help Desk Technician, you will play a crucial role in ensuring seamless technology operations within our organization.

Key Responsibilities

  • End-User Support
    • Provide timely and effective technical support to end-users within the organization.
    • Respond to technical issues, troubleshoot problems, and resolve IT-related issues promptly.
    • Collaborate with other IT team members to escalate and resolve complex technical problems.
  • Hardware and Software Installation
    • Install, configure, and maintain computer systems, peripherals, and software applications.
    • Conduct equipment setup for new hires and provide training on IT tools when necessary.
    • Create and maintain standardized images for deploying applications on different platforms (Windows, macOS, etc.).
    • Develop and implement imaging procedures to ensure efficient and consistent application deployment across the organization.
  • Qualifications
    • Minimum of 1-2+ years of experience in IT support or a related field.
    • Knowledge of healthcare information systems is a plus.
    • Strong understanding of Microsoft Windows and Office applications.
    • Familiarity with ticketing systems and remote support tools.
    • Excellent communication and interpersonal skills.
    • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are advantageous.

Benefits

  • Competitive salary.
  • Comprehensive health plans sponsored by the company.
  • Unlimited paid time off.
  • Annual review program allowing for raises and promotions based on merit.
  • Dynamic and collaborative company culture.