Patient Safety Program Manager
4 days ago
This position plays a critical role in supporting the Patient Safety Officer in implementing the Medical Center's Patient Safety Program and advancing our safety culture. The successful candidate will work closely with physicians, nurses, and other clinical and non-clinical leaders to assess and understand the internal and external patient safety landscape.
Key Responsibilities- Facilitate challenging situations, direct change, and influence people to objectively evaluate situations and pick the best solution for the system.
- Makes decisions based on analyses and data, challenges leaders and their current processes when improvement is needed, and spreads best practices.
- Design, deliver, or support providing Patient Safety Culture education, including TeamSTEPPS, Just Culture, Reporting Culture, and Learning Culture.
- Share responsibility with the Patient Safety Officer, Risk Management, and OQE coaches for the Root Cause Analysis Program.
- Lead teams through safety event investigating, problem solving, and following through with action items.
- Develop and track non-harm events, looking for trends and opportunities for action planning to strengthen our safety culture.
- Support the Patient Safety Officer with collection, analysis, and dissemination of patient safety-related data.
- Lead the Patient Safety Culture Survey by managing communications and consulting with managers on action plans with results.
- Evaluate the effectiveness of improvement strategies through sustained monitoring of performance, utilizing a valid and reliable Patient Safety Culture survey tool and other appropriate tools for measurement.
- Serve on various committees related to patient safety.
- Support and lead efforts to maintain our National Patient Safety Goals, involving policy management, leading teams, and data management.
- Serve as a member of the Patient Safety Subcommittee, helping develop agenda items and performing follow-up from meetings.
- Monitor national and regional patient safety improvement efforts by attending conferences, workshops, and networking events, as well as regular reading of published research to identify innovative opportunities in patient safety that could be adapted for use within the Medical Center.
- Stay current with regulatory requirements and regional and national trends related to patient safety and external safety measurement programs.
This position requires a combination of analytical skill and interpersonal/relationship skills. Presentation skills are required. Prior experience in patient safety and quality improvement is preferred. Experience with Excel for data analysis and PowerPoint presentation is also preferred.
The ideal candidate will have a Bachelor's Degree in nursing, public health, epidemiology, or a related field, and a minimum of 5 years of clinical or healthcare experience. Experience in leading teams, facilitation, interdisciplinary team building, process improvement, or data management is also required.
BenefitsThis is a full-time position with a salary range of $34.65 - $49.81 per hour. The position is exempt from overtime and offers a hybrid work schedule. UNC Health Care offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
UNC Health Care is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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