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Trust and Safety Technical Program Manager

2 months ago

CA United States Apple Full time
Job Summary

We are seeking an experienced Trust and Safety Technical Program Manager to join our team at Apple. As a key member of our Trust and Safety team, you will be responsible for ensuring the trust and safety of Apple services through a combination of threat modeling, data-driven policy, and machine learning.

Key Responsibilities
  • Drive all aspects of the software development process, including documenting requirements, scoping work, developing a plan, generating a schedule, crafting, implementing, and shipping software features.
  • Work cross-functionally across Apple to leverage the collective skills and intelligence of our people.
  • Discover and eliminate complexity and ambiguity in projects to ensure visibility and establish goals and expectations for services requested.
  • Make critical decisions and trade-offs to ensure program success.
  • Help define a product vision and strategy.
  • Resolve discrepancies, troubleshoot, and unblock issues.
  • Understand sophisticated technical projects and quickly learn about new technologies and solutions to run their implementation.
  • Connect with every level of our organization, from individual contributors to executives.
  • Demonstrate high integrity and strong values, every single day.
  • Stay up-to-date on the latest technology solutions in the market to generate innovative ideas to tackle challenges.
  • Work closely with Legal, Privacy, and Security teams to design and implement solutions.
Requirements
  • 5+ years of program management experience with consumer-facing products.
  • Experience in designing and operating highly distributed, scalable, and available systems.
  • Understanding of big data and machine learning systems, tools, and technologies.
Preferred Qualifications
  • Strong technical proficiency, steadfast attention to detail, persistent follow-up, and demanding quality.
  • Consistent track record of running complex cross-functional software projects that support applications and services.
  • International product development experience.
  • Proficiency in applying project management and collaboration tools.
  • Strong verbal and written communication and presentation skills.
  • Hands-on experience building and delivering client software, web, and internet services.
  • Self-starting, self-directed, results-producing, and self-sufficient.
  • Flexible and open working style, with an ability to quickly establish trust and credibility.
  • Experience working in a multifaceted, results-driven environment.
  • Comfortable managing ambiguity and working with cross-functional teams.
Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan.

We offer comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses — including tuition.

This role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.