Recovery Technician

2 weeks ago

Edmonds, Washington, United States NorthPoint Recovery Full time
Job Title: Recovery Technician

Job Summary:

Northpoint Recovery is seeking a Recovery Technician to join our team. As a Recovery Technician, you will play a vital role in providing direct and indirect patient care, ensuring the safety and well-being of our patients, and working collaboratively with our multidisciplinary treatment team.

Responsibilities:

  • Interact with patients, observe behaviors, and communicate significant observations to clinical staff
  • Follow reporting and communication guidelines when interacting with staff and patients
  • Timely completion and accuracy of paperwork, including daily logs and forms
  • Maintain daily schedules and structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
  • Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient's activities and behaviors during scheduled shift
  • Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
  • Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience
  • Ensure facility cleanliness and upkeep under direction of leadership
  • Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
  • Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
  • Oversee and manage the safe and efficient transport of patients to and from our facilities
  • Assist in orientation of new admissions
  • Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
  • Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
  • Assist with treatment planning and discharge planning
  • Document information regarding client care and behavior as required in established policies and procedures
  • Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
  • Assist counseling and administrative staff in responding to emergency situations
  • Maintain confidentiality in accordance with established policies and procedures and standards of care
  • Adhere to all Company policies and procedures
  • Perform other job-related duties as assigned

Qualifications:

  • Must be at least twenty-one (21) years of age
  • Must have at least one (1) year of relevant work experience
  • Knowledge and skills in English usage, interpersonal relationships, and excellent communication skills
  • Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
  • Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
  • Knowledge of surrounding geographic area to ensure effective and efficient routing
  • Ability to organize and prioritize competing priorities and work time to balance demands
  • Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

Preferred Knowledge and Skills:

  • De-escalation techniques
  • Excellent organizational abilities
  • Excellent written and oral communication skills
  • Attention to detail and accuracy
  • Client service oriented (both internal and external)
  • Creative and persistent problem solver
  • Able to handle confidential material in a reliable manner
  • Ability to interact and communicate with individuals at all levels of organization
  • Strong interpersonal skills to handle sensitive situations and confidential information
  • Ability to multi-task and prioritize workload in a fast-paced environment
  • Proficiency with PC and Microsoft Office Suite

Conditions of Employment:

  • Completion of a tuberculin screening during first week of employment
  • Completion of a pre-employment drug screening, post-accident, and upon reasonable suspicion of use
  • Completion of CPR/First Aid Training within first 90 days of employment
  • Completion of background and professional reference checks
  • Completion of a Motor Vehicle Record check

This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

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