Hospitality Ambassador

4 weeks ago


Austin, Texas, United States Omni Hotels Full time

Job Title: Host/Hostess PT

Job Summary:

We are seeking a highly motivated and friendly Host/Hostess to join our team at Omni Hotels & Resorts. As a Host/Hostess, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Responsibilities:

  • Greet guests with a warm smile and superior customer service
  • Seat guests in a timely and efficient manner
  • Answer phone and record reservations for large parties
  • Monitor dining rooms for seating availability, service, and guest satisfaction
  • Assist servers as needed
  • Thank guests upon departure and invite them to return

Requirements:

  • Strong verbal and written communication skills
  • Prior host experience preferred
  • Ability to multitask and work in a fast-paced environment
  • Ability to stand and walk for extended periods
  • Ability to lift, carry, and move objects weighing up to 10lbs

About Us:

Omni Hotels & Resorts is a leading hospitality company that values exceptional service, teamwork, and individual excellence. We offer a dynamic and exciting work environment, comprehensive training, and the pride that comes from working for a company with a reputation for exceptional service.



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