Front Desk Ambassador

4 weeks ago


Austin, Texas, United States StepStone Hospitality Full time
Hotel Indigo & Holiday Inn Express: Lobby Attendant

We are seeking a highly motivated Lobby Attendant to join our team at Hotel Indigo & Holiday Inn Express. As a key member of our staff, you will be responsible for providing exceptional customer service in a fast-paced environment.

About Us

Hotel Indigo & Holiday Inn Express is a leading hospitality company committed to delivering exceptional experiences to our guests. We value diversity, inclusion, and equal opportunities, and we encourage qualified individuals from all backgrounds to apply.

Job Description

The Lobby Attendant will be responsible for:

  • Providing Excellent Customer Service - Greet guests, respond to their needs, and resolve issues in a professional and courteous manner.
  • Performing Housekeeping Tasks - Dust, polish, vacuum, and clean bathrooms and common areas to ensure a clean and safe environment for our guests.
  • Managing Supplies - Restock shelves, put away incoming supplies, and maintain a well-stocked cleaning cart.
  • Reporting Information - Accurately report information to management and other staff members.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills - The ability to effectively communicate with guests, associates, and vendors in English.
  • Attention to Detail - The ability to accurately report information and follow procedures.
  • Physical Ability - The ability to move furniture, clean floors, and perform other physical tasks as required.
Benefits

We offer a competitive salary and benefits package, including:

  • Competitive Salary - $35,000 - $45,000 per year, depending on experience.
  • Opportunities for Advancement - The chance to grow and develop your skills in a dynamic and supportive environment.
  • Equal Opportunities Employer - We value diversity and inclusion, and we encourage qualified individuals from all backgrounds to apply.

We are an equal opportunity employer and welcome applications from qualified individuals from all backgrounds. If you are a motivated and customer-focused individual who is eager to join our team, please apply today.


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