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Maintenance Management System Specialist
2 months ago
About the Role
The State of Oklahoma is seeking a highly skilled Maintenance Management System Specialist to join our team. As a key member of our Capital Asset Management team, you will play a critical role in ensuring the efficient operation of our maintenance management system.
Key Responsibilities
- Review, edit, and approve customer requests for maintenance services.
- Assign work orders to the appropriate departments to ensure timely completion of maintenance tasks.
- Provide technical system support to customers, including password resets and troubleshooting.
- Create client workspaces and add new members to the technical system.
- Facilitate training sessions with maintenance staff and external clients to ensure effective use of the maintenance management system.
- Provide administrative support to the property and client teams, including data entry, reporting, and document processing.
- Assist in creating reports and presenting materials to management to ensure data-driven decision making.
- Develop and maintain standard work procedures for processing assignments and file management.
- Perform database administration, abstraction, and related tasks to ensure data integrity and accuracy.
- Maintain physical and digital records of leased properties and equipment.
- Review and ensure data integrity in the maintenance management system.
- Update and maintain monthly process improvement metrics display and associated electronic files.
- Utilize logical site map layout concepts to provide easy access to equipment and resources.
- Monitor equipment specification entries to ensure accuracy and completeness.
- Ensure data on equipment transfers and changes are thorough and handled accordingly.
- Ensure consistency and standardization of system applications.
- Provide necessary training to all users to ensure effective use of the maintenance management system.
- Compile accurate spare parts listings for asset records in the maintenance management system.
- Maintain all inventory items within the maintenance management system for record keeping and part ordering.
- Ensure OEM cross references and substitutes are recorded accordingly.
- Assist with tracking progress of storeroom repair and return items.
- Maintain updated tracking documents on high-value capital items requiring rebuild.
- Create maintenance management system reports and submit them to management.
- Add new users to the maintenance management system and create security profiles.
- Prepare periodic KPI reports for maintenance management.
Requirements
- High school diploma or equivalent required; background or understanding in maintenance, repair, or operations services environment, preferably in support of facilities.
- 2 years previous work experience in a computerized maintenance management system or enterprise asset management system environment preferred.
About the State of Oklahoma
The State of Oklahoma provides excellent service, expert guidance, and continuous improvement in support of our partners' goals. We are a highly qualified workforce committed to serving those who serve Oklahomans and making government run in the most efficient and innovative manner possible.
Equal Opportunity Employer
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.