Luxury Hospitality Manager
3 days ago
The Luxury Hospitality Manager will oversee daily operations at the Sapphire Lounge by Hyde Park Hospitality, located inside the Phoenix Sky Harbor International Airport. This is a hands-on manager role, responsible for managing core services of lounge operations and ensuring impeccable guest service.
This is a seven-day operation; candidates must be available to work weekends and holidays when needed. The successful candidate should possess strong leadership skills, excellent communication and presentation skills, and a passion for delivering exceptional guest experiences.
**Responsibilities:**
- Active in the daily operations of the lounge
- Oversee a high-end guest experience through collaborative partnerships and professional hospitality
- Motivate and lead front-line team to deliver outstanding guest experiences within a luxury food service setting
- Ensure the lounge is operating at a high level and consistently delivers exceptional guest experiences
- Maintain excellent relationships with guests, clients, and other departments
**Qualifications and Experience:**
- Management experience in fine dining, hotel, or other upscale hospitality venue of at least 2 – 4 years
- A Bachelor's degree related to business or hospitality, or equivalent experience is required
- Ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for high-level guest service
**Estimated Salary: $75,000 - $80,000 annually. Benefits include medical insurance, cell phone stipend, disability insurance, vacation and PTO, 401K plan, employee assistance program, and corporate discounts. Location: On-site at the Phoenix Sky Harbor International Airport.
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