Customer Service Representative

3 weeks ago


East Brunswick, New Jersey, United States FedEx Full time

Overview: As a Retail Customer Service Associate at FedEx, you'll work in a fast-paced retail environment where customer satisfaction is key. This role involves assisting customers with their queries, providing excellent customer service, and working as part of a team to achieve sales goals.

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Salary: The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience. Your base pay will be supplemented by bonuses for meeting sales targets and exceeding customer satisfaction expectations.

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Job Description:
In this role, you'll be responsible for providing top-notch customer service, responding to customer inquiries, resolving issues, and promoting our services and products. You'll also assist in training new team members, contributing to a positive store environment, and achieving individual and team sales targets.

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Required Skills and Qualifications: To succeed in this role, you'll need excellent communication skills, the ability to work in a team environment, and a strong commitment to customer satisfaction. You should also be able to lift up to 25 pounds and stand for long periods. A high school diploma or equivalent is required, and previous retail experience is an asset.

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Benefits: As a valued member of the FedEx team, you'll enjoy a range of benefits, including health and dental insurance, a 401(k) plan, and paid time off. You'll also have access to ongoing training and development opportunities to help you grow in your career.

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Others: We're committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. If you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we'd love to hear from you



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