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Customer Service Representative

1 week ago


East Brunswick, New Jersey, United States Hand and Stone Massage and Facial Spa Full time
Job Description

As a Sales Associate, you will be responsible for:
  1. Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
  2. Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
  3. Passionately promote products and services
  4. Communicate with Service Provider team and maximize appointment book


Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong sales and customer service background
* Basic computer skills and proficiency in software applications such as Microsoft Office
* Ability to lift up to 25 pounds and stand for long periods of time

Benefits

We offer a comprehensive benefits package that includes:

* Competitive salary and bonus opportunities
* Comprehensive health insurance
* Paid time off and holidays
* Opportunities for professional growth and development

Others

We are proud to offer a positive and supportive work environment, where our employees feel valued and empowered to succeed. We are committed to providing ongoing training and development opportunities to help you grow in your career.