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Clinical Support Specialist

2 months ago

Buffalo, New York, United States Imagine Staffing Technology Full time
Job DescriptionPosition Title: Assistant Clinical Specialist
Location: Amherst, NY
Employment Type: Direct Hire
Compensation: $25.00/hour
Work Environment: On Site

Overview:
Imagine Staffing Technology is seeking an Assistant Clinical Specialist to enhance the Education and Professional Services division of a prominent global dental organization. This role involves delivering clinical knowledge and support to dental professionals in both administrative and clinical settings.

Key Responsibilities:
  • Act as a subject matter expert in managing complaints and troubleshooting, including participation in relevant meetings.
  • Document materials, testing procedures, and communications effectively.
  • Ensure compliance with all FDA regulations.
  • Handle administrative duties such as correspondence, evaluations, and follow-ups related to complaint management.
  • Conduct evaluations of materials pertinent to complaint resolution.
  • Offer troubleshooting assistance to both internal and external clients regarding clinical techniques and materials.
  • Oversee clinical operations by scheduling, communicating, and assisting dental professionals during procedures, along with managing product inventory and necessary documentation.
  • Coordinate marketing and educational initiatives within the clinical environment.
  • Support educational programs by managing and documenting material supplies.
  • Oversee donation inventory and fulfill requests based on material availability.
  • Assist with departmental initiatives such as key opinion leader (KOL) events and communications.
  • Help manage the KOL platform effectively.

Qualifications:
  • High school diploma or equivalent required.
  • Dental-related degree, certification, or relevant experience in dental assisting is necessary.
  • Prior clinical experience is preferred.
  • Strong verbal and written communication skills along with effective presentation abilities.
  • Excellent interpersonal, organizational, and time management skills with a keen attention to detail.
  • Ability to work independently and collaboratively while adhering to specific instructions and procedures.
  • Proficient in Microsoft Office applications.