Access Navigator
2 weeks ago
We are seeking a highly skilled Access Navigator to join our team at Ochsner Health. As an Access Navigator, you will play a critical role in managing high-end access navigation services for key areas, providing exceptional customer service, and working collaboratively with various departments to meet the needs of patients.
Key Responsibilities- Manage and coordinate referrals via online work queues, ensuring timely and efficient processing of patient requests.
- Provide excellent customer service and access navigation support to patients and providers via web tools, addressing their needs and concerns in a professional and courteous manner.
- Develop and maintain organized record-keeping systems to facilitate the flow and retrieval of information, ensuring accuracy and compliance with regulatory requirements.
- Collaborate with clinical departments to meet the needs of patients, ensuring seamless communication and coordination of care.
- High School diploma or equivalent required; Bachelor's degree preferred.
- 2 years' experience in appointment scheduling, customer service, or related field required.
- Strong computer skills, including proficiency in Windows-style applications and various software packages specific to the role.
- Effective verbal and written communication skills, with the ability to present information clearly and professionally.
- Strong interpersonal skills, with the ability to work collaboratively with various departments and stakeholders.
Ochsner Health is committed to providing a work environment that is inclusive, diverse, and supportive of our employees' growth and development. We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement.
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team as an Access Navigator at Ochsner Health.
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Access Navigator
4 weeks ago
New Orleans, Louisiana, United States Ochsner Health Full timeJob SummaryWe are seeking a highly skilled Access Navigator to join our team at Ochsner Health. As an Access Navigator, you will play a critical role in managing high-end access navigation services, providing exceptional customer service, and working collaboratively with various departments to meet the needs of patients.Key ResponsibilitiesManage and...
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Nurse Navigator
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RN Navigator
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RN Navigator
2 weeks ago
New Orleans, Louisiana, United States Ochsner Health Full timeAbout the RoleWe are seeking a highly skilled RN Navigator to join our team at Ochsner Health. As a key member of our healthcare team, you will play a vital role in ensuring seamless transitions of care for our patients.Key ResponsibilitiesDevelop and implement individualized care plans to meet the unique needs of each patientCollaborate with...
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RN Navigator
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Patient Care Coordinator
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Freelance Driver Opportunity
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