Customer Service Associate

17 hours ago


Grand Rapids, Michigan, United States The Amynta Group Full time

The Amynta Group is a leading organization in the industry, and we're seeking a skilled Customer Service Representative to join our team. This role offers a competitive salary of $40,000 - $55,000 per year, depending on experience.

Job Description:

We're looking for an individual who can effectively handle incoming calls, resolve customer issues, and provide excellent support. As a Customer Service Representative, you will be responsible for:

  • Receiving and resolving customer inquiries regarding products, terms, and conditions
  • Maintaining a working knowledge of our client's products, services, and promotions
  • Completing forms and documents based on guidelines and customer responses

In addition to your technical skills, you'll need to possess strong communication and interpersonal skills to work effectively with customers and colleagues.

Requirements:

To be successful in this role, you'll need:

  • 1 year of office experience
  • High School Diploma or equivalent
  • Working knowledge of Microsoft Office

We offer a supportive work environment, opportunities for growth and development, and a competitive benefits package.



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