Bilingual Office Coordinator

20 hours ago


Bronx, New York, United States Hanger Full time
Job Summary

We are seeking a highly organized and detail-oriented Bilingual Office Administrator II to join our team at Hanger, Inc. As a key member of our front office team, you will provide exceptional administrative support to patients, colleagues, and referral sources.

Key Responsibilities
  • Coordinate and administer front office activities, ensuring seamless patient care and efficient office operations.
  • Provide administrative support to patients, including scheduling appointments, validating insurance, and processing payments.
  • Manage incoming phone calls, respond to inquiries, and maintain accurate patient records.
  • Collaborate with colleagues to ensure effective communication and teamwork.
  • Stay up-to-date with industry regulations, including HIPAA and medical insurance protocols.
Requirements
  • High school diploma or equivalent required; associate's degree preferred.
  • Less than 1 year of customer service, administration, or related experience.
  • Bilingual fluency in Spanish and English.
  • Ability to type 40 correct words per minute.
  • Working knowledge of EMR/electronic health/medical record systems (preferably NextGen and/or OnBase).
Preferred Qualifications
  • At least 1-2 years of experience with EMR/electronic health/medical record systems.
  • Associate's degree.
  • Ability to work with physically challenged individuals.
Our Investment in You
  • Competitive compensation packages.
  • 8 paid national holidays & 4 additional floating holidays.
  • PTO that includes vacation and sick time.
  • Medical, dental, and vision benefits.
  • 401k savings and retirement plan.
  • Paid parental bonding leave for new parents.
  • Flexible work schedules and part-time opportunities.
  • Generous employee referral bonus program.
  • Mentorship programs.

Hanger, Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.



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