Commission Analyst

3 weeks ago


Tampa FL USA, United States ConnectWise Full time
Job Title: Commission Analyst

ConnectWise is a leading software company with a global presence, dedicated to empowering technology solution providers to succeed. As a Commission Analyst, you will play a critical role in ensuring the accuracy of contract opportunities within our corporate business applications.

Key Responsibilities:
  • Collaborate with cross-functional teams to analyze the accuracy of deal value inquiries against business rules and parameters.
  • Provide support to payroll and FP&A teams with a high attention to detail.
  • Ensure commission or sales incentive payments are properly processed.
  • Accurately calculate commissions for the sales team based on bookings and provide support for commission payouts.
  • Work with Finance and Sales Operations to ensure employee commission plans are properly created, maintained, and updated in the commission system.
  • Research, analyze, and document findings.
  • Coach and review the work of other team members.
  • Maintain data integrity and proper deal economics in Salesforce.
  • Review opportunity values across company platforms for accuracy and make necessary adjustments.
  • Communicate deal changes to relevant teams.
  • Process commission clawbacks for the Sales team.
  • Analyze, identify, and recommend areas for process improvements to reduce the risk of errors.
  • Research and resolve data discrepancies as needed.
  • Report on team data monthly and maintain tight deadlines.
  • Implement process improvement plans and proactively identify issues.
  • Act as a subject matter expert on commissions or deal value-related inquiries.
Requirements:
  • Ability to manage projects and processes independently with limited supervision.
  • Advanced knowledge of applicable work areas.
  • Ability to adapt to new technology and processes as per business requirements.
  • Ability to follow and reinforce standard operating procedures.
  • Strong knowledge of the general quote-to-cash process.
  • Ability to meet firm deadlines with multiple, ongoing priorities.
  • Strong communication skills, both verbal and written.
  • Strong problem-solving and creative thinking skills.
  • Strong organizational and detail-oriented skills.
Education and Experience:
  • Bachelor's degree in a related field or equivalent business experience.
  • 4+ years of relevant experience.
  • Preferred: Experience with commissions and/or contract processing.
  • Preferred: Experience with Salesforce.
Working Conditions:
  • Onsite/Hybrid/Remote depending on location.
  • 0-10% travel may be required.
  • May require flexible working hours.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. We provide equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state, and local laws.



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