Senior Commission Analyst
3 weeks ago
ConnectWise is a leading software company with a global presence, and we're looking for a skilled Commission Analyst to join our team. As a Commission Analyst, you will play a critical role in ensuring the accuracy of contract opportunities within our corporate business applications.
Key Responsibilities:
- Provide support to cross-functional teams, including payroll and FP&A, with a high attention to detail.
- Ensure commission or sales incentive payments have been properly processed.
- Accurately calculate commissions for the sales team based on bookings and provide support and answers related to commission payouts.
- Work alongside Finance and Sales Operations to ensure that employee commission plans are properly created, maintained, and updated accordingly in the commission system.
- Research, analyze, and document findings.
- May coach and review the work of other team members.
- Help maintain data integrity and proper deal economics in Salesforce.
- Review opportunity values across respective company platforms for accuracy and make necessary adjustments.
- Communicate deal changes to the necessary teams.
- Process commission clawbacks for the Sales team.
- Analyze, identify, and recommend areas for process improvements to reduce the risk of errors.
- Research and resolve data discrepancies as necessary.
- Report on team data monthly and maintain tight deadlines.
- Work to implement process improvement plans while proactively identifying issues.
- Act as SME on commissions or deal value-related inquiries.
Requirements:
- Ability to manage projects and processes independently with limited supervision.
- Advanced knowledge of applicable work area.
- Ability to situationally adapt and understand new technology/processes as per business requirements.
- Ability to follow and reinforce standard operating procedures.
- Strong knowledge of general quote to cash process.
- Ability to meet firm deadlines with multiple, ongoing priorities.
- Strong communication skills, both verbal and written.
- Strong ability to problem-solving and think creatively when faced with problems.
- Strong organizational and detail-oriented skills.
Preferred Qualifications:
- Bachelor's degree in related field or equivalent business experience.
- 4+ years of relevant experience.
- Preferred: Experience with commissions and/or contract processing.
- Preferred: Experience with Salesforce.
Working Conditions:
- Onsite/Hybrid/Remote depending on location.
- 0-10% travel may be required.
- May require flexible working hours.
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