Senior Commission Analyst

3 weeks ago


Tampa FL USA, United States ConnectWise Full time
Commission Analyst Job Description

ConnectWise is a leading software company with a global presence, and we're looking for a skilled Commission Analyst to join our team. As a Commission Analyst, you will play a critical role in ensuring the accuracy of contract opportunities within our corporate business applications.

Key Responsibilities:

  • Provide support to cross-functional teams, including payroll and FP&A, with a high attention to detail.
  • Ensure commission or sales incentive payments have been properly processed.
  • Accurately calculate commissions for the sales team based on bookings and provide support and answers related to commission payouts.
  • Work alongside Finance and Sales Operations to ensure that employee commission plans are properly created, maintained, and updated accordingly in the commission system.
  • Research, analyze, and document findings.
  • May coach and review the work of other team members.
  • Help maintain data integrity and proper deal economics in Salesforce.
  • Review opportunity values across respective company platforms for accuracy and make necessary adjustments.
  • Communicate deal changes to the necessary teams.
  • Process commission clawbacks for the Sales team.
  • Analyze, identify, and recommend areas for process improvements to reduce the risk of errors.
  • Research and resolve data discrepancies as necessary.
  • Report on team data monthly and maintain tight deadlines.
  • Work to implement process improvement plans while proactively identifying issues.
  • Act as SME on commissions or deal value-related inquiries.

Requirements:

  • Ability to manage projects and processes independently with limited supervision.
  • Advanced knowledge of applicable work area.
  • Ability to situationally adapt and understand new technology/processes as per business requirements.
  • Ability to follow and reinforce standard operating procedures.
  • Strong knowledge of general quote to cash process.
  • Ability to meet firm deadlines with multiple, ongoing priorities.
  • Strong communication skills, both verbal and written.
  • Strong ability to problem-solving and think creatively when faced with problems.
  • Strong organizational and detail-oriented skills.

Preferred Qualifications:

  • Bachelor's degree in related field or equivalent business experience.
  • 4+ years of relevant experience.
  • Preferred: Experience with commissions and/or contract processing.
  • Preferred: Experience with Salesforce.

Working Conditions:

  • Onsite/Hybrid/Remote depending on location.
  • 0-10% travel may be required.
  • May require flexible working hours.

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