Orthopedic Records Specialist

4 weeks ago


Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time
Job Title: Orthopedic Records Specialist

At Southeast Orthopedic Specialists, we are dedicated to providing exceptional patient care and service. As an Orthopedic Records Specialist, you will play a vital role in ensuring the accuracy and efficiency of our medical records department.

Key Responsibilities:
  • Monitor and import documents into patient charts or distribute to relevant departments or providers.
  • Provide status and tracking information to patients and other entities regarding their requests for records.
  • Audit patient information to correct discrepancies and merge duplicate charts.
  • Track documents through the completion process and troubleshoot to locate received documents.
  • Enter PCP information into the Referring Providers database in CPS.
  • Support the Patient Portal system for staff and patients.
  • Respond to patient inquiries to resolve problems and maintain quality customer service standards.
  • Maintain effective communication with providers, staff, and the public.
  • Audit the automated PCP correspondence system for correct functioning and ensure notes are received by referring providers.
  • Maintain productivity and accuracy metrics per department expectations.

We are looking for a detail-oriented and organized individual to join our team as an Orthopedic Records Specialist. If you have a strong background in medical records and excellent communication skills, we encourage you to apply.



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