Customer Service Representative

2 weeks ago


Uniontown, Pennsylvania, United States Nathan Ferguson Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our customers and helping them achieve their financial goals.

Key Responsibilities
  • Customer Service: Provide exceptional service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Insurance and Financial Services: Work with our customers to understand their insurance and financial needs, providing them with personalized solutions and recommendations.
  • Team Collaboration: Collaborate with our team to achieve our sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Insurance and Financial Knowledge: Basic knowledge of insurance and financial products, with the ability to learn and understand our products and services.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers and team members.
  • Teamwork: Ability to work collaboratively as part of a team, sharing knowledge and best practices to drive success.
What We Offer
  • Competitive Compensation: Competitive hourly rate, with opportunities for commission and bonuses.
  • Benefits: Comprehensive benefits package, including paid time off, flexible hours, and opportunities for professional development.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, with a clear path for career development.


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