Customer Service Associate

2 months ago


Uniontown, Pennsylvania, United States Chuck Carnahan - State Farm Agent Full time
Position Overview

We are looking for enthusiastic insurance professionals to join our office, who are eager to contribute to our business growth through meaningful conversations and exceptional customer service. If you are a proactive individual who excels in a dynamic environment, this role offers a fulfilling career path with opportunities for advancement.

Key Responsibilities:

  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
  • Build and maintain customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Utilize a customer-centric, needs-based evaluation approach to inform clients about their insurance choices.

As a Team Member, you will enjoy:

  • A competitive salary with commission and bonus opportunities
  • Profit-sharing options
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
  • Training in marketing property/casualty, life, health, and banking products
  • Setting and achieving sales and growth objectives
  • Collaborating closely with the agent to understand the role and office operations

If you are driven to excel and envision yourself in this position, we encourage you to consider this opportunity.

Note: This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. The agent determines the licensing requirements and training programs that must be completed by their employees.



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