Customer Service Representative

5 days ago


Uniontown, Pennsylvania, United States Nathan Ferguson - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member at Nathan Ferguson - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and contributing to the growth of our successful insurance agency.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our clients, providing prompt and personalized service to meet their needs.
  • Insurance Expertise: Utilize your knowledge of insurance products and services to educate clients on their options and provide guidance on policy changes, transfers, and claims submissions.
  • Communication and Coordination: Effectively communicate with clients and internal team members to ensure seamless service delivery and promote business growth.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to relate to clients, answer their questions, and anticipate their needs.
  • Communication and Problem-Solving: Demonstrate strong communication skills and a proactive approach to problem-solving.
  • Teamwork and Adaptability: Be able to work collaboratively with the team and adapt to changing priorities and deadlines.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Professional Growth: Take advantage of internal growth opportunities and career advancement possibilities within our office.
  • Benefits Package: Receive paid time off, health benefits, and valuable career-building experience.


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