Technical Service Delivery Expert

3 weeks ago


Chicago, Illinois, United States TAWANI Enterprises Full time
About the Role

The Technical Service Delivery Expert will be responsible for providing technical support to our clients, ensuring the efficient operation of their systems and applications. This includes troubleshooting and resolving hardware, software, and network-related issues, documenting and tracking incidents, and collaborating with cross-functional teams on projects.

Key Responsibilities
  • Tier 1 and Tier 2 Support: Provide technical assistance to clients via phone, email, or in-person, troubleshooting and resolving hardware, software, and network-related issues.
  • Incident Management: Document and track incidents, identifying root causes and implementing corrective actions to prevent future occurrences.
  • Project Assistance: Collaborate with cross-functional teams on projects, providing technical expertise and supporting the implementation of new technologies.
What We Offer
  • Competitive Salary: $65,000 - $90,000 per year, depending on experience.
  • Ongoing Training and Development: Opportunities for professional growth and development, including training and certification programs.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.


  • Chicago, Illinois, United States Rise Technical Full time

    Rise Technical offers a leading service to their blue chip clients and has a great reputation for looking after their employees.This role is ideal for a Service Manager who wants to take on a key position and manage some of the company's largest contracts by leading a team of Technicians.Job Responsibilities:Leading a team of TechniciansEnsuring great levels...


  • Chicago, Illinois, United States C4 Technical Services Full time

    C4 Technical Services is seeking a highly skilled Power BI and Alteryx Technical Expert to join our team. In this role, you will be responsible for developing and implementing data-driven solutions using Microsoft Power BI and Alteryx. This includes designing and building data pipelines, creating data visualizations, and ensuring the integrity of our data...


  • Chicago, Illinois, United States Request Technology, LLC Full time

    About the TeamWe are looking for a seasoned professional to join our team as a ServiceNow Manager. As a key member, you will be responsible for managing and leading a team of technical experts who work on integrating and configuring ServiceNow solutions.Your primary focus will be on:Leading project deliveries and ensuring successful outcomesMentoring junior...


  • Chicago, Illinois, United States Management Recruiters of Tallahassee Full time

    The Management Recruiters of Tallahassee are seeking an accomplished Technical Service Sales Manager to support our clients in the thermoplastic colorants industry. In this role, you will be responsible for providing expert technical support to customers and internal teams, driving business growth initiatives, and promoting existing and new...


  • Chicago, Illinois, United States Slalom Consulting Full time

    About the OpportunityWe are excited to offer a unique opportunity for an experienced Human Resources Service Delivery Expert to join our team. As a leader in digital transformation, we help our clients optimize their HR service delivery processes and improve overall efficiency. In this role, you will be responsible for designing and implementing tailored...


  • Chicago, Illinois, United States C4 Technical Services Full time

    Job Description:C4 Technical Services is seeking a skilled Technical Services Tester to join our team. As a member of our quality assurance team, you will play a key role in ensuring the highest level of quality for our web-based software applications.The ideal candidate will have 3-6 years of experience in software testing, with a strong understanding of...


  • Chicago, Illinois, United States C4 Technical Services Full time

    Job SummaryThe C4 Technical Services Business Analyst will collaborate with cross-functional teams to design, develop, deploy, and maintain custom-developed software. This role requires strong data analytics capabilities, a continuous improvement mindset, and a deep passion for digital transformation.Key ResponsibilitiesPartner with Product Owners and Go to...


  • Chicago, Illinois, United States Keeper Security, Inc. Full time

    Keeper Security, Inc. seeks an experienced Technical Onboarding Expert to join its B2B Support team. As a Technical Onboarding Expert, you will be responsible for overseeing the delivery of Keeper's software for all clients, including initial deployments of new customers and expansion deployments of existing customers. Your primary objective will be to...


  • Chicago, Illinois, United States Volt Full time

    The company Volt is a leading provider of strategic technology and business transformation solutions. We are seeking a highly skilled Technical Support Expert to join our team.Job Description:The ideal candidate will have excellent technical skills and experience in cloud application support. The role involves providing direct technical support for users of...


  • Chicago, Illinois, United States The LaSalle Group Full time

    About the RoleThe LaSalle Group is looking for a Technical Service Delivery Manager to handle all internal IT requests, manage vendor relationships, and ensure service availability and reliability. This is an on-site role that requires the ability to work in Chicago, IL.Job DescriptionOversee daily IT operations to ensure services meet established...


  • Chicago, Illinois, United States GTN Technical Staffing Full time

    Company DescriptionAt GTN Technical Staffing, we pride ourselves on being the leader in technical staffing. With over 20 years of experience in scalable IT Staffing, we have helped Fortune 2000 corporations navigate the ever-changing landscape of technology.About Our TeamA team of skilled IT experts who have extensive experience in IT...

  • SFDC Technical Expert

    4 weeks ago


    Chicago, Illinois, United States Cognizant North America Full time

    Job Title: SFDC Technical ExpertWe are seeking an experienced SFDC Technical Expert to join our team at Cognizant North America. This is a full-time, hybrid position with day shifts and no travel required.


  • Chicago, Illinois, United States Inventure Full time

    About InventureWe are a leading innovator in the energy sector, driven by our mission to revolutionize BESS development.Our team consists of seasoned experts who specialize in late-stage BESS projects, utilizing their technical expertise to ensure grid stability and profitability.Job Overview: BESS Project Manager - Technical ExpertWe are seeking an...


  • Chicago, Illinois, United States SPS North America Inc Full time

    About the Role:This Technical Assistance Expert position offers an exciting opportunity to join our dynamic team at SPS North America Inc. As a key member of our support staff, you will be responsible for delivering exceptional technical assistance and support to our clients.The estimated salary for this position is $70,000 - $90,000 per year, depending on...


  • Chicago, Illinois, United States Advanced Technology Services (ATS) Full time

    About Advanced Technology Services (ATS): We are a leading provider of industrial maintenance services, with a strong presence in the United States, Mexico, and the United Kingdom. Our mission is to help factories run better by providing expert technical support and maintenance services.Job Title: Technical Service EngineerDescription: We are seeking a...


  • Chicago, Illinois, United States Capital One Full time

    About the RoleAs a Senior Engineering Leader at Capital One, you will be part of a community of technical experts shaping the future of banking in the cloud.We are seeking an experienced engineer to lead our Marketing and Decisioning Tech teams in driving the vision and architectural direction for our platforms. You will play a crucial role in leading tech...


  • Chicago, Illinois, United States Merieux NutriSciences Full time

    Company Overview: Mrieux NutriSciences is a leader in the food industry, committed to making a positive impact on public health. Our team is passionate about delivering exceptional results and building long-term relationships with our clients.We are seeking a SERVICE DELIVERY EXPERT to join our team in Chicago. As part of our Public Health mission, you will...


  • Chicago, Illinois, United States Start Early Full time

    We are looking for a Technical Assistance and Training Expert to join our team at Start Early. In this role, you will provide technical assistance and coaching to early childhood programs, helping them to improve their services and achieve better outcomes for families.As a Technical Assistance and Training Expert, you will work closely with program leaders...


  • Chicago, Illinois, United States Strata Decision Technology Full time

    Supporting Our CustomersAs an Application & Technical Support (ATS) Specialist at Strata Decision Technology, your main objective will be to deliver top-notch technical support to our clients for our flagship product, StrataJazz. This involves providing expert guidance and assistance to ensure our customers can effectively utilize the software to meet their...


  • Chicago, Illinois, United States SysMind Tech Full time

    SysMind Tech is seeking an IT Technical Support Expert to join our team. The estimated salary for this position is $110,000 - $170,000 per year.Job DescriptionWe are looking for a skilled technical support expert with experience in Five9, Clearview, and Salesforce. Key responsibilities include troubleshooting issues, creating/modifying workflows, and driving...