Mainframe Systems Programmer

2 days ago


Santa Fe, New Mexico, United States Ensono Full time
About the Role

We are seeking an experienced Mainframe Systems Programmer to join our team at Ensono. As a key member of our mainframe support team, you will be responsible for providing expertise in solving system-related problems and applying vendor software license keys and updating hardware configurations.

Key Responsibilities
  • Research reported issues to determine cause and best circumvention and/or resolution, enlisting resources from other teams and customers as required.
  • Take actions to implement circumvention/resolution and verify results.
  • Communicate to both customers and management the status of issues at intervals during the resolution process.
  • Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
  • Process configuration changes of processors and equipment to meet customer requirements.
  • Maintain a list of vendor software used by customers, requiring a product enablement code, documentation on means and method of applying the codes, and expiration data on the products.
  • Aid and assist other mainframe teams as required to support them and our clients.
Requirements
  • 2+ years of experience supporting MVS z/OS system environments working with components, subsystems, and any attendant OEM products.
  • Thorough understanding of mainframe operating system principles and subsystem components.
  • Ability to work independently and take responsibility for system and subsystem recovery, including critical OEM products.
  • Experience using various system monitoring software in problem determination, particularly for performance/response problems.
  • Strong analytical skills required for quick problem determination and isolation of root cause with emphasis on required recovery actions to minimize impact to client business.
  • Able to perform Stand-alone and SVC dumps to aid vendor diagnostics.
What We Offer

At Ensono, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our benefits package includes unlimited paid days off, two health plan options through Blue Cross Blue Shield, 401k with company match, and eligibility for dental, vision, short and long-term disability, life, and AD&D coverage, and flexible spending accounts.

We are an Equal Opportunity/Affirmative Action employer, committed to providing equal employment to our Associates and building a diverse and inclusive workforce.


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