Clinical Fertility Assistant

2 days ago

Danvers, Massachusetts, United States Mass General Brigham Full time
Job Summary

The Clinical Fertility Assistant plays a vital role in supporting the efficiency of patient flow in the Fertility Center. This position is responsible for ensuring that patients and family members are attended to in a caring and attentive manner.

Key Responsibilities
  • Greet patients in a professional manner and escort them into patient exam rooms, maintaining patient privacy, comfort, and confidentiality.
  • Take and document patient vital signs, collect specimens, and perform point-of-care testing as ordered.
  • Assist with procedures such as pelvic exams, vaginal ultrasounds, office hysteroscopies, and endometrial biopsies, under the supervision of a physician.
  • Prepare procedural medications under the supervision of a physician or nurse practitioner.
  • Keep detailed records of clinical information provided by physicians during exams and procedures.
  • Complete patient intakes and enroll patients in EngagedMD.
  • Maintain detailed equipment assessments pre- and post-procedures.
  • Clean and disinfect procedural equipment, including the use of the Trophon machine, following MGH infection control guidelines.
  • Assist RNs and MDs with intrauterine inseminations, ensuring precise identification of sperm specimens.
  • Perform phlebotomy, including daily blood draws on patients in treatment cycles, as well as new and follow-up patients.
  • Track patient testing and consults for completion, identifying and reporting abnormal testing results to the team RN in a timely manner.
  • Meet with new patients in collaboration with physicians, providing patient education on initial work-ups, testing, and male patient testing.
  • Complete lab requisitions, including outside genetic testing paperwork, under the supervision of RNs or MDs.
  • Prepare for physician sessions, reviewing completed testing and consults ordered.
  • Evaluate daily schedules to identify changes in patient appointments, recognizing the need to reschedule patients.
  • Anticipate plans of care for follow-up physician visits, preparing additional lab requisition slips and pulling educational treatment packets.
  • Organize and maintain patient educational packets.
  • Scan procedural consents, outside medical records, and other documents into the EMR.
  • Assist RNs with prior authorization requests for medications.
  • Assist physicians and fellows during oocyte retrievals and embryo transfers, using sterile technique in the OR procedural area.
Qualifications
  • High School Diploma or equivalent.
  • Graduate of an approved Medical Assistant Certification Program preferred.
  • Undergraduate degree preferred.
  • 1 year of prior clinical experience in an ambulatory setting preferred.
Skills and Abilities
  • Exceptional interpersonal, communication, and customer service skills.
  • Strong clinical and judgment skills.
  • Good organizational skills.
  • Particular attention to detail.
  • Highly reliable to work in conjunction with colleagues of all disciplines.
Working Conditions

Outpatient office setting, IVF unit, day shift, rotating weekends.

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