Credit Systems Coordinator

5 days ago


Arden Hills, Minnesota, United States Land O'Lakes Full time
Job Summary

We are seeking a highly skilled Credit Systems Coordinator to join our Customer Financial Services team at Land O'Lakes. This role will be responsible for supporting the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal.

Key Responsibilities
  • Ensure timely and consistent delivery of invoices, statements, and other documents to external and internal customers.
  • Enter new account/user information as needed and provide quality customer service by researching and resolving invoice inquiries.
  • Report on various electronic payment activity, including new users set up, new customers enrolled, deactivations, and other reports used to promote usage of online AR system/portal.
  • Support the online credit application process through our self-service, secure web payment portal.
  • Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure.
  • Work with Master Data team to facilitate necessary account changes.
Requirements
  • 3-5 years related work experience or Bachelor's degree and 1 year experience required.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook.
  • Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired.
  • Must be comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports.
  • Strong interpersonal communication skills, both verbally and written.
  • Agile and able to manage multiple tasks at one time.
  • Strong aptitude for financial matters and understanding of customer interests.
What We Offer
  • Salary is negotiable based on experience: $49,040 - $73,560.
  • Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources.
  • Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).


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