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Head Cashier

2 months ago

Colorado Springs, Colorado, United States Natural Grocers Full time
Job Summary

We are seeking a highly skilled and experienced Head Cashier to join our team at Natural Grocers. As a key member of our front-end team, you will be responsible for providing exceptional customer service, managing cash handling operations, and supporting overall store performance.

Key Responsibilities
  • Customer Service: Provide World-Class Customer Service and a positive customer experience as the number one priority.
  • Cash Handling: Exemplify integrity, responsibility, and excellence in cash handling operations, adhering to all policies and procedures.
  • Team Leadership: Train and direct cashiers, ensuring they are equipped to provide excellent customer service and manage cash handling operations effectively.
  • Operations Management: Oversee completion of the front-end task list daily, maintain all registers binders, and direct cashiers to tasks during slow times at the register.
  • Inventory Management: Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
  • Communication: Communicate effectively with customers, cashiers, and management to ensure seamless operations and exceptional customer service.
  • Problem-Solving: Address customer complaints appropriately and resolve issues in a timely and professional manner.
Requirements
  • Education: High School diploma, GED or equivalent preferred.
  • Experience: 1 year of cashiering experience and 1 year of supervising others preferred.
  • Skills: Excellent customer service skills, highly organized with great attention to detail, ability to manage changing priorities, and sense of urgency in completing tasks.
  • Certifications: Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Benefits

Natural Grocers offers a comprehensive benefits package to our employees, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.