Head Cashier

3 weeks ago


Colorado Springs, Colorado, United States Natural Grocers Full time
Job Summary

We are seeking a highly skilled and experienced Head Cashier to join our team at Natural Grocers. As a key member of our store operations team, you will be responsible for ensuring the smooth operation of our front-end, including cashiering, training, directing, and monitoring cashiers, as well as providing exceptional customer service.

Key Responsibilities
  • Provide World Class Customer Service and a positive customer experience as the number one priority.
  • Exemplify integrity, responsibility, and excellence and adhere to all policies.
  • Train and direct cashiers to ensure they are knowledgeable about our products and services.
  • Monitor and maintain the front-end area, including cash registers, checkout lanes, and customer service areas.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Assist with inventory management, including receiving and stocking merchandise.
  • Participate in store meetings and contribute to the development of store policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of retail experience, preferably in a grocery or food service environment.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods and lift up to 25 pounds.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for advancement, and a comprehensive benefits package.


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