Customer Service Ambassador

4 weeks ago


Edison, New Jersey, United States Lexus of Edison Full time

Job Title: Receptionist

About the Role:
As a Receptionist at Lexus of Edison, you will be the first point of contact for customers, creating a positive and professional impression that reflects on the dealership and the brand. Your role will involve welcoming customers, introducing them to sales personnel, and monitoring the flow of customer traffic in the showroom and on the lot.

Responsibilities:

  • Creating a warm and inviting atmosphere for customers
  • Gathering accurate information and responding to customer inquiries
  • Directing customers to the correct department and introducing them to sales personnel
  • Working cooperatively with sales and internal teams
  • Communicating with callers and visitors in a professional and friendly manner
  • Typing memos, correspondence, and other documents
  • Assisting in scheduling and confirming sales appointments

Benefits:
  • Medical, dental, and vision insurance
  • 401K plan with match
  • Paid time off
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase options
  • Discounts on products and services

Requirements:
  • Excellent listening and communication skills
  • Outgoing and positive personality
  • Computer literacy
  • Punctual nature and ability to handle schedule flexibility
  • Professional appearance
  • Valid driver's license and clean driving record


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