Coffee Bar Attendant

4 weeks ago


Gary, Indiana, United States Hard Rock International Full time
Coffee Bar Attendant Job Summary

We are seeking a skilled Coffee Bar Attendant to join our team at Hard Rock International. As a Coffee Bar Attendant, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:
  • Welcome guests and escort them to their tables or booths in a courteous and friendly manner.
  • Inspect dining areas and set tables or booths as needed.
  • Practice and observe safety rules and regulations in all dining areas.
  • Responsible for all comps, offers, and point redemptions.
  • Run required reports for servers, micros cashiers, and credit card machines.
  • Present checks and collect settlements for all necessary items.
  • Have detailed knowledge of all food menu items and coffee and tea beverages.
  • Maintain and clean coffee equipment according to instructions.
  • Serve efficiently between 25-35 guests per half-hour.
  • Complete opening and closing side duties.
  • Stock areas with necessary items during and at the end of shifts.
  • Maintain cleanliness of all dining areas.
  • Ring financial transactions accurately.
  • Follow policies and procedures regarding alcohol.
  • Responsible for abiding by cash handling policies and procedures.
  • Pick up and return bank and revenue to and from the cage or cash room.
  • Accurately verify banks received and returned from the cage or cash room.
Requirements:
  • High School diploma or G.E.D. equivalency preferred.
  • Strong mathematical skills required.
  • Ability to read and write English required.
  • Two years guest service experience in a family or formal dining environment preferred.
  • Casino Food and Beverage experience preferred.
  • Must obtain and maintain all licenses and certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least 21 years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
Knowledge and Abilities:
  • Ability to anticipate guest and employee needs.
  • Good communication skills and friendly personable attitude required.
  • Valid Food Handlers Card, Liquor License, and IGC Badge required when working.
  • Ability to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
  • Ability to lift and carry up to 25 lbs.
  • Ability to withstand noisy and smoke-filled environments.


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