RUNNER - HARD ROCK CAFE

1 week ago

Gary, United States Hard Rock International (USA), Inc. Part time
Job DescriptionJob Description

Overview

POSITION SUMMARY:

The incumbent in this position is responsible for delivering food and guest supplies to guests in a pleasant, upbeat and efficient fashion.


Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Participate in all elements of service including duties that are the primary responsibility of support positions, including but not limited to running food from expo to table, pre-bussing, clearing tables, resetting tables, pouring water, running beverages.
  • Describes briefly each dish as it is served to the table, stating the name of the dish and 2 notable ingredients. Answers any additional questions that the guest may have.
  • Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.
  • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipates, identifies, and provides for guest needs.
  • Performs inventories and other duties as assigned.
  • Receives clean china, silverware and glassware from dishwashers to polish and stock.
  • Quickly delivers food from the kitchen to guests as instructed by management and chefs.
  • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.
  • Prepare and serve nonalcoholic beverages including but not limited to soda, juice, tea, coffee and espresso beverages.
  • Perform work regularly and predictably.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Other duties as assigned.

NON-ESSENTIAL FUNCTIONS:

  • Attend seminars when needed.
  • Actively participate in trainings and educational experiences.
  • Occasionally research product and provide information to educate the service team.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through 2 years of food and beverage industry experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
  • Must have and maintain a valid food handlers certification for the state of Indiana.

KNOWLEDGE OF:

  • Excellent menu knowledge.
  • Excellent multitasking and prioritizing skills.
  • Table service procedures and table etiquette.
  • Excellent customer service/ hospitality skills.

ABILITY TO:

  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
  • Ability to communicate effectively with all levels of employees and guests.
  • Continue your education as it relates to food, wine, beer, spirits, and service technique.
  • Use machines and equipment including, but not limited to: include beverage dispenser, coffee machine, espresso machine, bread warmer, dishwasher, and cart.
  • Ability to stand throughout an eight- hour shift.

  • Server at Hard Rock Cafe

    1 week ago

    Gary, Indiana, United States Hard Rock Full time

    Server at Hard Rock CafeWe are seeking a skilled Server to join our team at Hard Rock Cafe. As a Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Take orders and serve food and beverages to guests in a timely and efficient manner.Demonstrate a...

  • Server - Hard Rock Cafe

    2 weeks ago

    Gary, Indiana, United States Hard Rock International (USA), Inc. Full time

    Job SummaryWe are seeking a skilled Server to join our team at Hard Rock Cafe. As a Server, you will provide exceptional personalized service to our guests, ensuring their needs are met in a prompt and efficient manner.Key ResponsibilitiesGreet each guest and provide superior guest service at all Hard Rock Cafe Food and Beverage operations.Maintain a...

  • Busser - Hard Rock Cafe

    4 weeks ago

    Gary, Indiana, United States Hard Rock International (USA), Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Busser to join our team at Hard Rock International (USA), Inc. as a Busser - Hard Rock Cafe. The successful candidate will be responsible for providing exceptional customer service and ensuring the cleanliness and organization of our dining areas.Key ResponsibilitiesProvide outstanding customer...

  • RUNNER - HARD ROCK CAFE

    2 weeks ago

    Gary, United States Hard Rock International (USA), Inc. Part time

    Job DescriptionJob DescriptionOverviewPOSITION SUMMARY:The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals and...

  • Server at Hard Rock

    2 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job SummaryWe are seeking a skilled Server to join our team at Hard Rock. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesTake orders and serve food and beverages to guests in a timely and efficient manner.Demonstrate a thorough knowledge of our menu...

  • Restaurant Server Assistant

    4 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Runner at Hard Rock Cafe. As a key member of our service team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable dining experience.Key ResponsibilitiesClear and reset tables according to established...

  • Steakhouse Server

    5 days ago

    Gary, Indiana, United States Hard Rock Full time

    Steakhouse Runner Job DescriptionAs a Steakhouse Runner at Hard Rock, you will be responsible for expediting food orders taken by bartenders and servers to guests quickly. Your duties will include serving food in a timely manner, ensuring food orders are correct before serving, and monitoring tables closely to be attentive to guests' needs. You will also...

  • Food Expeditor

    4 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job SummaryWe are seeking a highly motivated and efficient Steakhouse Runner to join our team at Hard Rock. As a key member of our dining team, you will be responsible for expediting food orders, serving guests in a timely manner, and ensuring that every guest has an exceptional dining experience.Key ResponsibilitiesExpedite all food orders taken by...

  • Hard Rock Security Officer

    1 month ago

    Gary, Indiana, United States Hard Rock International Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at Hard Rock International. As a Security Officer, you will be responsible for ensuring the safety and security of our patrons and employees, as well as safeguarding our assets.Key ResponsibilitiesSecurity and Safety: Maintain security throughout the entire property,...

  • Restaurant Server

    6 days ago

    Gary, Indiana, United States Hard Rock Full time

    Hard Rock Job SummaryWe are seeking a skilled and enthusiastic Runner to join our team at Hard Rock. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesClear and reset tables according to established proceduresServe all...

  • Food and Beverage Server

    4 weeks ago

    Gary, Indiana, United States Hard Rock International Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Food Runner to join our team at Hard Rock International. As a Food Runner, you will play a vital role in delivering exceptional customer service and ensuring that our guests have an unforgettable dining experience.Key ResponsibilitiesDeliver food and beverages to guests in a timely and efficient...

  • Security Officer I

    1 month ago

    Gary, Indiana, United States Hard Rock International Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at Hard Rock International. As a Security Officer, you will be responsible for ensuring the safety and security of our patrons and employees, as well as safeguarding our assets.Key ResponsibilitiesSecurity Coverage: Maintain security throughout the entire property,...

  • SERVER - HARD ROCK CAFE

    2 weeks ago

    Gary, United States Hard Rock International (USA), Inc. Part time

    Job DescriptionJob DescriptionOverviewPOSITION SUMMARY:Under the supervision of the Assistant Manager, a Server provides exceptional personalized service and ensures all guest’s needs are met in a prompt and efficient manner. They must set priorities and simultaneously manage multiple tasks. A Server should be able to react to guest requests, challenges,...

  • Busser/Runner - Noodle Bar

    3 weeks ago

    Gary, Indiana, United States Hard Rock International (USA), Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Busser/Runner to join our team at Hard Rock International (USA), Inc. as a key member of our Food and Beverage team.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive dining experience.Assist servers and bartenders with food and beverage service,...

  • Security Professional

    1 month ago

    Gary, Indiana, United States Hard Rock International (USA), Inc. Full time

    Job Summary:As a Security Officer with Hard Rock International, you will play a vital role in ensuring the safety and security of our patrons and team members. Under the direction of Security Department supervisors and managers, you will provide security coverage to safeguard the assets of the organization and promote a friendly guest-oriented demeanor at...

  • SECURITY OFFICER I

    1 month ago

    Gary, United States Hard Rock Full time

    Hard Rock - JobID: 36686 [Safety Officer / Security Guard] As a Security Officer at Hard Rock, you'll: Maintain security throughout the entire property; Be responsible for the security and safety of patrons and employees during assigned shift; Safeguard Company assets during shift times; Prepare detailed incident reports in a clear and precise manner; Assist...

  • CASHIER - CAGE I (Part-Time)>

    4 months ago

    Gary, United States Hard Rock Full time

    Hard Rock - JobID: 34063 [Retail Cashier / Team Member] As a Cage Cashier at Hard Rock, you'll: Be responsible for controlling and accounting of transactions for the cage windows; Process Credit and Debit card advancements for guest; Cash personal checks; Exchange cash, chips and tickets at the cage window; Balance cash drawer at the end of each shift; Enter...

  • Security Officer I

    1 week ago

    Gary, Indiana, United States Hard Rock Full time

    Hard Rock Job Summary: As a Security Officer at Hard Rock, you will be responsible for maintaining security throughout the entire property. This includes safeguarding Company assets, ensuring the safety and security of patrons and employees, and preparing detailed incident reports. Key Responsibilities: • Maintain security throughout the entire property...

  • Audio Visual Technician II

    3 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Hard Rock Job SummaryWe are seeking a skilled Audio Visual Technician II to join our team. As a LIVE Tech at Hard Rock, you will be responsible for troubleshooting technical issues, setting up and configuring audio, video, and lighting systems, and supporting key applications and hardware.Key ResponsibilitiesTroubleshoot technical issues and identify faults...

  • Bartender

    5 days ago

    Gary, Indiana, United States Hard Rock Full time

    Be a Part of the Hard Rock TeamWe are seeking a skilled Bartender to join our team at Hard Rock. As a key member of our bar staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Prepare and serve drinks to our guests' specificationsEnsure responsible alcohol service...