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Retail Operations Manager

1 month ago

Overland Park, Kansas, United States ESS Full time
Job Title: Retail Supervisor

We're seeking a dedicated Retail Supervisor to ensure the smooth operation of our retail stores in Defence. As a key member of our team, you will be responsible for maintaining high standards of quality work and providing excellent customer service.

Key Responsibilities:

  • Supervise a team of retail staff, creating a positive and supportive work environment
  • Ensure all deliveries are checked and stored promptly and correctly
  • Use the till, take orders, and receive payments
  • Assist with weekly bookwork and other duties as necessary
  • Produce weekly rotas following manager's guidelines
  • Place orders for stock to maintain correct levels
  • Delegating tasks and ensuring the team is proactive at all times
  • Comply with Food Handling & Hygiene standards
  • Comply with Health & Safety regulations

Requirements:

  • Previous experience supervising frontline teams in a similar environment
  • Good communication skills with a focus on excellent customer service
  • Team player with a can-do attitude
  • Ability to work under pressure while maintaining a positive attitude

As a Retail Supervisor with ESS, you will be part of a dynamic team that supports 250+ UK military establishments, high-profile police, secure environments, and government sites. We value our employees and strive to create a culture that respects and celebrates individuality.