Assistant Store Manager

4 weeks ago


Overland Park, Kansas, United States Vail Resorts Full time

Job Summary:

Vail Resorts is seeking a highly skilled Assistant Store Manager to join our retail team. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, leading daily operations, and driving sales growth.

Key Responsibilities:

  • Lead daily store operations, including scheduling, payroll, and performance monitoring
  • Maintain accurate store records, including sales metrics, inventory control, and equipment rentals
  • Hire, train, and develop employees in POS system operation, product knowledge, and guest service
  • Monitor team performance and behavior, providing feedback and direction as needed
  • Provide excellent customer service, responding to customer questions, suggestions, and complaints
  • Participate in leadership forums, providing feedback and input on store performance and continuous improvement opportunities

Requirements:

  • High School Diploma or equivalent; business training or education preferred
  • 1-3 years of retail supervisor experience; ski industry experience a plus
  • Ability to work in a fast-paced retail environment, multitasking and managing multiple customers
  • Ability to work a flexible schedule, including nights, holidays, and weekends
  • Fluent communication in English

The expected pay range for this position is $25.00 - $27.48. Individual compensation decisions are based on a variety of factors.



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