Customer Relations Coordinator
4 weeks ago
About the Role:
Marriott Vacations Worldwide is seeking a Customer Relations Coordinator to join our Sales & Marketing team at our MountainSide location in Park City, UT. As a key member of our team, you will play a vital role in providing exceptional experiences and events for our Owners/guests, making memorable vacation memories.
Key Responsibilities:
- Communicate with preview tour customers via telephone to provide detailed information about property amenities and engage them in conversation regarding their stay, property services, and area attractions/offerings.
- Identify special customer needs and arrange to have those needs fulfilled upon customer arrival.
- Address customers' service needs in a professional, positive, and timely manner.
- Offer concierge-style services to guests coming to stay with us on a promotional vacation package.
Requirements:
- Available to work various shifts, holidays, and both weekend days.
- Excellent written and verbal communication skills.
- Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
- May be asked to operate company vehicles following our company policies and standards.
About Marriott Vacations Worldwide:
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
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