IT Support Specialist

6 days ago


Cheyenne, Wyoming, United States Upstone Materials Inc. Full time
About Upstone Materials Inc.

Upstone Materials Inc. is a leading provider of infrastructure construction and maintenance services, with a strong presence in the US market. Our company specializes in aggregate, asphalt, and ready-mix concrete materials production, offering high-quality services to clients across the country.

Job Summary

We are currently seeking an IT Support Specialist - Summer Intern to join our team for a 3-month internship program. The successful candidate will gain hands-on experience in industry operations, network management, and customer service, while contributing to the delivery of excellent support services to our customers.

Key Responsibilities:
  • Provide technical support to end-users via phone, email, or remote access;
  • Maintain accurate records of incidents, requests, and problems encountered by users;
  • Collaborate with internal teams to resolve complex technical issues and implement new solutions;
  • Develop and deliver training sessions on various software applications and systems used within the company;
Requirements

To be considered for this role, you must possess the following qualifications and skills:

  • Bachelor's degree in Computer Science, Information Systems, or related field;
  • Previous experience in IT support or help desk environment preferred;
  • Knowledge of Windows operating system and Microsoft Office Suite required;
  • Familiarity with network protocols and hardware components a plus;
  • Strong communication and interpersonal skills essential for effective collaboration and problem-solving;
Benefits and Perks

We offer a competitive salary package, including a base salary range of $45,000 - $55,000 per year, as well as opportunities for career growth and professional development. Our benefits include health insurance, retirement plans, paid time off, and more.



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