Retail Operations Lead
4 weeks ago
The Retail Lead plays a critical role in the store and/or venue, assisting the Leadership team in creating an exceptional fan experience. This role involves leading the front-line Retail Associate team, driving results through coaching, and ensuring operational excellence.
Key Responsibilities- Drive sales results by executing daily operations consistently
- Support back-of-house operations, maintaining a well-organized stockroom
- Knowledge of retail operation systems, including OpSuite5.0, POS, and CAYAN
- Partner with the Leadership team to make decisions on revenue targets, per-cap, and UPT
- Work with Retail Associates to deliver an exemplary fan experience
- Communicate expectations and provide training to Retail Associates as needed
- Coach Retail Associates based on observed job performance and operational excellence
- Minimum 18 years of age
- Minimum one year of experience in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Foreign language skills are a plus
Fanatics is a leading global digital sports platform, igniting the passions of sports fans worldwide. We offer products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing fans to Buy, Collect, and Bet. Our platform provides a comprehensive database of over 100 million global sports fans, a global partner network, and a wide range of retail locations.
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