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Front Desk Associate

2 months ago

Murfreesboro, Tennessee, United States Atrium Hospitality Full time
Hotel Front Desk Associate

Company: Atrium Hospitality

Job Type: Full-time

Pay: $16.00 per hour based on qualifications

Job Summary:

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Murfreesboro Embassy Suites. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, handling front desk operations, and ensuring a seamless experience for all visitors.

Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Process payments, handle guest complaints, and maintain accurate records
  • Collaborate with other departments to ensure a smooth and efficient guest experience
  • Stay up-to-date with hotel policies, procedures, and services to provide accurate information to guests

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience in a hotel or hospitality setting preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Availability to work a variety of shifts, including weekends and holidays

What We Offer:

Atrium Hospitality offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.