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Luxury Pool Service Representative

2 months ago


New Orleans, Louisiana, United States Four Seasons Hotels Limited Full time
About Four Seasons:

At Four Seasons, our strength lies in our people. We are a diverse group of individuals dedicated to personal growth, pushing boundaries, and treating one another with respect and kindness. Our team members worldwide create unforgettable experiences for our guests, residents, and partners through a commitment to luxury and genuine care. We understand that exceptional guest experiences stem from a world-class employee experience and a supportive company culture.

We believe in recognizing familiar faces, welcoming newcomers, and treating everyone we encounter as we wish to be treated. Whether you work with us, stay with us, or discover with us, our mission is to create lasting impressions. We hold the belief that life is enriched when we connect with the people and the world around us.

About the Location:
Experience luxury along the riverfront in one of America's most iconic cities. Four Seasons invites you to our landmark property, a heritage icon located in the heart of downtown. Indulge in innovative Louisiana cuisine, unwind by our resort-style pool, and host private events at our observation deck, which offers breathtaking views.

Our Team:

Join a diverse and talented team in New Orleans. We seek individuals who are warm, welcoming, and embody a spirit of hospitality. Our guiding principle is the Golden Rule: treat others as you wish to be treated. Candidates will have the opportunity to be part of a cohesive and dynamic team with pathways to build a successful career. We empower our employees to be authentic and excel in their roles. At Four Seasons, we ensure that your employee experience is as rewarding as our guest experience.

The Role of Pool Server:
  • Deliver an exceptional dining experience for guests.
  • Anticipate and understand the needs of guests and colleagues effortlessly.
  • Utilize name recognition and remember guest preferences.
  • Exhibit a passion for hospitality and making others happy.
  • Provide friendly and prompt service to guests.
  • Set up and dismantle the pool area as needed.
  • Assist guests with umbrellas and chairs when necessary.
  • Replenish guest water and replace soiled towels as required.
  • Support the preparation and distribution of hourly pool amenities.
  • Deliver five-star service consistently.
About You:
  • Possess a positive attitude and a collaborative team spirit.
  • Demonstrate a strong work ethic with a desire to grow and learn daily.
  • Proactively anticipate and prioritize guest needs.
  • Maintain an energetic and professional demeanor.
  • Exhibit calmness under pressure.
  • Possess excellent interpersonal skills with a friendly and approachable personality.
  • Prior experience in the restaurant industry is preferred.
  • Be hospitality-oriented and willing to exceed guest expectations.
  • Ability to work outdoors in warm and sunny conditions.
  • Capable of thriving in a fast-paced environment.
Our Benefits:
  • A rewarding work culture.
  • Comprehensive mentoring, training, and development opportunities.
  • World-class medical, dental, and vision insurance.
  • Complimentary stays at Four Seasons properties worldwide after six months.
  • Paid holidays and vacation time.
  • Complimentary meals prepared by our culinary team.
  • Complimentary dry cleaning of employee uniforms.
  • Discounted parking options.
  • 401k participation with a company matching program.
About Four Seasons Hotel New Orleans:

Located at the edge of Canal Street, Four Seasons Hotel New Orleans offers thoughtful, intelligent service to the Crescent City. Our landmark property is set to transform the hospitality landscape. Guests can enjoy innovative Louisiana cuisine, relax by our resort-style pool, and celebrate on our observation deck with stunning views.

Recognized as one of Fortune Magazine's 100 Best Companies to Work For over the past two decades, Four Seasons Hotels & Resorts provides opportunities for a fulfilling career with global potential. Our employees embody our company culture, driven by a shared focus on delivering exceptional service.

A career with Four Seasons means joining a company where our core values are integral to our identity and guide our decisions. Our benefits include complimentary hotel stays, competitive wages, comprehensive medical, dental, and vision coverage, and complimentary meals. We strive to positively impact the communities we serve and the individuals we employ worldwide.

Learn more about Four Seasons:

Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.