Pool Supervisor

3 weeks ago

New Orleans, Louisiana, United States Four Seasons Hotel and Private Residences New Orleans Full time

At Four Seasons Hotel and Private Residences New Orleans, we are seeking a highly skilled Pool Supervisor to join our team. The successful candidate will be responsible for coordinating and supervising the operation of the pool and other supported areas, ensuring exceptional guest experiences according to Four Seasons standards.

Key Responsibilities:
  • Ensure service procedures and standards are being executed by all pool staff
  • Supervise the consistency of quality of food and efficiency of service
  • Interview and select job applicants as well as supervise, discipline and give performance evaluations for pool employees
  • Schedule staff and complete payroll records in accordance with budgeted guidelines
  • Work closely with Engineering to maintain proper water quality and mechanical operation of the swimming and whirl pools
  • Order supplies, including bathing suits, toiletries and other amenities to ensure the Poolside par level allow for smooth operation
  • Coordinate personal training with outside contractors to guarantee a high level of service and adequate availability
  • Oversee the cleanliness and equipment operations of the fitness area, pool deck, patio terrace and bartenders and cabana area and ensure their conditions are in accordance to health department regulations
  • Address any concerns and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering
  • Perform other tasks or projects as assigned by hotel management and staff
  • Utilize all computer systems relevant to departments and maintain communication between staff members and managers
  • Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service

Requirements:

  • High reading, writing and oral proficiency in the English language
  • Previous supervisory or management experience in Food and Beverage

We offer a competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, discounted accommodations at other Four Seasons Hotels and Resorts, complimentary dry cleaning for employee uniforms, and complimentary employee meals.

This is a full-time position. The candidate must be able to work mornings, nights, weekends, and holidays.

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