Retail Sales Associate
4 days ago
**About Michaels Stores**
We're a leading arts and crafts retailer, dedicated to helping customers bring their creative ideas to life. As a Seasonal Cashier/Team Member, you'll play a vital role in delivering an exceptional shopping experience for our customers.
**Key Responsibilities:**
- Provide fast and friendly checkout experiences for customers
- Execute cash handling to standards
- Engage customers on benefits of our rewards program and complete enrollments
- Educate customers on our Voice of Customer (VOC) survey
- Participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Responsible for completing merchandise recovery and maintenance, including the merchandise return/go back process
- Support shrink and safety programs
- Assist with omnichannel processes
- Acknowledge customers, help locate products, and provide solutions
- Interact with others in an accepting and respectful manner, remaining positive and respectful even in difficult situations
- Cross-trained in custom framing sales and production
**Requirements:**
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
**Work Environment:**
Public retail store setting, taking care of our customers. All public areas are climate-controlled, with some stock rooms not being climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
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