Client Relations Specialist

2 weeks ago


Camden, Tennessee, United States Jody Farmer State Farm Agency Full time
Position Overview

Are you looking to enhance your business acumen and leadership capabilities? Join our dynamic team at Jody Farmer State Farm Agency, where you will be guided in developing essential skills in business management, sales, and marketing. This role offers a unique opportunity to gain insights from an experienced agent, providing you with a comprehensive understanding of agency operations.

Key Responsibilities

  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Utilize a customer-centric, needs-based approach to educate clients about insurance solutions.
  • Exhibit a strong work ethic and unwavering commitment to daily success.
  • Adapt skills necessary for effective business operations.

What We Offer

  • Competitive base salary with commission and bonus opportunities
  • Valuable industry experience
  • Potential for career advancement within our agency

Qualifications

  • Preferred experience in sales (including outside sales, retail, or telemarketing)
  • Proven success in meeting sales targets
  • Interest in marketing tailored to customer needs
  • Exceptional interpersonal and communication skills
  • People-oriented with strong organizational abilities
  • Self-driven and detail-oriented
  • Proactive problem-solving skills
  • Dedication to customer service excellence
  • Ability to work collaboratively in a team setting
  • Capacity to manage multiple tasks effectively
  • Experience in delivering presentations to potential clients
  • Ability to achieve agreed-upon marketing goals
  • Timely and thorough reporting of activities to the agent
  • Skill in assessing client needs and conducting effective interviews
  • Ability to relate effectively to clients
  • Capability to execute a detailed business strategy
  • Property & Casualty license (must be obtained)
  • Life & Health license (must be obtained)
  • Commitment to staying updated on product changes and continuing education
  • Flexibility to work irregular hours as needed

Training Program Includes:

  • Marketing strategies for property/casualty, life, health, and banking products
  • Setting and achieving sales and growth targets
  • Working closely with the agent to understand their role and office dynamics

If you are driven to succeed and envision yourself in this role, we encourage you to explore this opportunity further.



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