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Client Support Representative

2 months ago

Camden, New Jersey, United States M & C Insurance Agency, Inc Full time
Job Overview

M&C Insurance Agency, Inc. is in search of a dedicated Client Support Representative. This role is pivotal in assisting clients by delivering comprehensive product and service details while addressing technical challenges.


Key Responsibilities:
  • Manage client inquiries and grievances effectively
  • Offer detailed information regarding products and services
  • Diagnose and resolve product-related issues and concerns
  • Maintain and update client records based on interactions
  • Build and sustain a knowledge repository of our evolving products and services

Required Qualifications:

  • Prior experience in customer service, sales, or related fields
  • Strong ability to foster relationships with clients
  • Proficient in prioritizing tasks and managing multiple responsibilities
  • Exhibit a positive and professional attitude
  • Exceptional written and verbal communication skills
About M&C Insurance Agency, Inc.

M&C Insurance Agency, Inc. is a reputable independent insurance agency, proudly serving clients for over 40 years. We are committed to providing exceptional service and support to our clients, and we value individuals who are both personable and focused, with a strong desire to achieve success.