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Airline Customer Service Representative in JFK Airport

1 month ago

Queens, New York, United States Hallmark Aviation Full time
Unlock Your Career Potential with Hallmark Aviation

Hallmark Aviation is a leading provider of above-the-wing ground handling services, renowned for its exceptional customer service. We're seeking highly motivated and organized individuals to join our team as Airline Customer Service Representatives in JFK Airport.

As a key member of our team, you'll have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. Our comprehensive training program will equip you with the knowledge and expertise needed to excel in this role.

Responsibilities:

  • Provide exceptional customer service to domestic and international airline passengers
  • Rotate through various airport areas, including check-in counters, departure gates, customs, and arrivals
  • Collaborate with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience
  • Develop strong problem-solving skills and adapt quickly to unforeseen situations
  • Communicate effectively with passengers, colleagues, and stakeholders

Requirements:

  • High school graduate or equivalent
  • At least 18 years of age
  • Eligible to work in the United States
  • English proficiency, with other languages a plus
  • Computer literacy

We offer a competitive compensation package, including paid training, dynamic work environment, and opportunities for advancement. If you're passionate about delivering exceptional customer service and eager to learn and grow, we encourage you to apply.

Hallmark Aviation is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.