Customer Service Representative

4 weeks ago


Queens, New York, United States Queensboro Toyota Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at Queensboro Toyota. This is an exciting opportunity to work in a fast-paced automotive environment and contribute to the success of our dealership.

Key Responsibilities
  • Answer and direct phone calls to the correct department or individual
  • Greet and receive prospects and customers, providing a warm and welcoming experience
  • Coordinate and schedule sales appointments, ensuring seamless communication between departments
  • Update customer records and maintain accurate information
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Prepare and send correspondence, reports, and other documents as needed
  • Assist with the dealer exchange of vehicle process and participate in customer satisfaction initiatives
Requirements
  • Excellent communication and interpersonal skills
  • Positive and professional demeanor
  • Ability to multitask and prioritize tasks effectively
  • Clean driving record and valid driver's license
  • Pass background check and drug test
  • Maintain a professional appearance and adhere to company dress code

We offer a competitive salary and benefits package to the right candidate. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application.



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