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Guest Experience Advocate

2 months ago


Madison, Wisconsin, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience, providing personalized service, and ensuring that our guests feel welcome and valued.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized workspace.
  • Assist guests with finding products, answering questions, and providing recommendations.
  • Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience.
  • Participate in visual merchandising, including stocking shelves, facing merchandise, and maintaining store displays.
  • Stay up-to-date on product knowledge, promotions, and sales to effectively communicate with guests.
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 40 pounds and stand for long periods.
What We Offer

As a Guest Advocate at Target, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest service and making a difference in our communities. We offer competitive pay, benefits, and opportunities for advancement, as well as a fun and inclusive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.