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Patient Advocate

1 month ago

Madison, Wisconsin, United States Elevate Patient Financial Solutions Full time

Job Summary: We are seeking a highly motivated and detail-oriented Patient Advocate to join our team at Elevate Patient Financial Solutions. As a Patient Advocate, you will play a critical role in connecting uninsured hospital patients with programs that will cover their medical expenses. Your exceptional communication skills and ability to navigate complex government programs will make you a valuable asset to our team.

Key Responsibilities:

  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical assistance programs
  • Complete and submit applications for patients, ensuring timely and accurate documentation
  • Provide exceptional customer service to patients, hospital staff, and government agencies
  • Participate in ongoing training to stay up-to-date on changing government programs and regulations
  • Collaborate with hospital staff, case managers, and social workers to ensure seamless patient care

Requirements:

  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability and critical thinking skills
  • Proficient in Microsoft Office Suite, with emphasis on Excel and Outlook
  • Effective communication and interpersonal skills

Benefits:

  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401K plan with 100% match for the first 3% and 50% match for the next 2%
  • 15 days of PTO and 7 paid holidays
  • Pet insurance and employee referral bonus program