Member Service Specialist II

3 days ago


Salinas, California, United States Golden 1 Talent Acquisition Team Full time
Job Title: Member Service Specialist II

At Golden 1 Talent Acquisition Team, we are seeking a highly skilled and customer-focused Member Service Specialist II to join our team. As a key member of our Branch Channel Delivery team, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining accurate records.

Key Responsibilities:
  • Process and audit financial transactions, including deposits, withdrawals, transfers, payments, and general ledger entries.
  • Provide Golden 1 services to members, including cashier's checks, money orders, savings bonds, wire transfers, and transactions.
  • Assess members' needs and identify opportunities to help them with Golden 1 products and services.
  • Identify and report fraudulent activity to management and Financial Investigations department.
  • Assist in the proper operation of the ATM and Teller Cash Dispenser Units.
  • Perform additional responsibilities essential to the operations of the branch.
Requirements:
  • High School or GED required.
  • Minimum one plus year of prior experience in a cash handling service-oriented role and 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred.
What We Offer:
  • A positive and engaging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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