Member Experience Specialist

6 days ago


San Jose, California, United States Taymax Group Full time
About Us

Taymax Group is a leading provider of fitness services, dedicated to enhancing people's lives through a high-quality fitness experience. Our commitment to inclusivity and diversity has earned us a reputation as a welcoming and supportive community.

Job Title: Fitness Club Representative

We are seeking a dynamic and customer-focused Fitness Club Representative to join our team. This role is responsible for creating a positive experience for our members, prospective members, and guests, ensuring a high level of satisfaction and loyalty.

Responsibilities
  • Provide exceptional customer service, responding to inquiries and concerns in a timely and professional manner.
  • Manage membership sign-ups, calculations, and payments, ensuring accuracy and efficiency.
  • Maintain the cleanliness and organization of the club, adhering to high standards of quality and excellence.
  • Foster a welcoming and non-intimidating environment for all patrons.
Requirements
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are essential.
  • Ability to work independently and as part of a team.
  • A positive attitude, passion for fitness, and exceptional customer service skills.
Salary and Benefits

$17.75 - $18.25 per hour, depending on experience. Competitive benefits package available, including health insurance, paid time off, and opportunities for career growth and development.



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